Creating Smarter, Faster, Cheaper Processes is IT's Main Mission

October 4, 2006 from CIO Insight – “One of the most important lessons from the last 25 years of business computing is that you can't throw technology at a problem and expect it to go away, or fling a system at an opportunity and expect the dollars to rain down. To get any real value, business processes—how people work, how work is organized, how work flows—have to be changed, too. That lesson has been absorbed, judging by the results of our first survey on business process improvement since 2003. Process improvement has emerged as the top business priority for IT organizations; improving productivity and reducing costs as the most common goal."

180 View – IT resources typically find IT solutions to business problems, and then find a creative way to prove the business case.