SharePoint

January 22, 2008 from ComputerWorld Canada - “According to London, Ont.-based Info-Tech Research Group, customers expressed satisfaction rates in the 92 per cent range around the functionality and total cost of ownership of SharePoint, but nearly one quarter said they were disappointed with how well the world’s largest software company was able to assist them with it. SharePoint is Microsoft’s Office SharePoint Server is a tool that companies can use to create an internal portal to collaborate, share ideas, and manage documents.

Info-Tech published a sample comment from one of the 258 respondents to its survey, who said: “I don’t think they (Microsoft) knew what to expect, and they were the first ones to admit it because they didn’t expect that SharePoint was going to reach this kind of demand. They are just overwhelmed with calls.”

180 View – The title of this article was actually "Users claim six month wait for SharePoint support" but could have also been SharePoint achieves 92% Satisfaction Rate. Whatever the title, the story is that SharePoint is one hot technology.