Medium-size companies with $50 - $250 Million in revenues.
CRM goes beyond contact management and includes sales force automation and marketing automation.
In some ways similar to Tier One products but at 40% of the cost.
Includes scanning receipts, picking, shipments and update of system using RF (Radio Frequency).
Includes a configurator.
Epicor supports three currencies at a transaction level. You can generate financial reports in home and operational currency using actual conversion rates and not average rates. Three currencies will provide more accurate reporting, which would be useful with fluctuating currencies.
With the acquisition of Clarus Corporation in December 2002, Epicor has now added Sourcing (identifying, evaluating, and negotiating with suppliers), eProcurement, and Settlement (invoice presentment and payment).
Epicor has recently released eFieldService, which is geared to organizations in the service industry who have field service representatives. eFieldService is integrated with their front office (CRM) and back office application.
Epicor offers consolidation and inter company processing features.