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Professional Services Automation (PSA) Case Studies
Product
Title and Link to Case Study
Date
Abak
Not the Shoemaker's son
November 2002
BST
Excellent Service from a Distance
April 2003
OpenAir
Professional Services Automation (PSA)
Mid September 2002
Changepoint
One Point of Truth at SAS Canada
October 2002
Sema4
The 80/20 Rule
May 2003
Timberline
Ahead of the Curve
July 2003
TimeControl
A Matter of Time
December 2002
Wind2
Keep on Rolling
Mid November 2002
1
enterprise resource planning
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2
business intelligence
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3
professional services automation
4
customer relationship management
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5
supply chain management
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6
business process improvement
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7
corporate performance management
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