Our Consultants

Although we focus our services on leveraging technology to improve business processes and to help organizations achieve their objectives, we know that it’s the people that make the biggest difference and not the technology. Thankfully 180 Systems have the following people available to work with our clients.
Michael Burns

Michael Burns MBA, CPA, CA

System Selection, Business Process Improvement, ERP Expert Witness, and Business Case Development

Michael is both the founder and president of 180 Systems. Prior to 180 Systems, Michael was the partner in charge of the IT practice of a mid sized accounting firm in Toronto and was also the director of the Canadian mid-market consulting practice of a big four accounting firm.

Michael has provided consulting services to a wide variety of industries including financial, manufacturing, distribution, retail, professional services, real estate, health care, financial services and not-for-profit organizations. Michael has also developed software for many companies including Minicom Data Corporation (Financial and Real Estate), Eminex Corporation (Working Paper and Fixed Assets), and The Faculty of Management Studies at UofT (Student Administration).

Michael is a Chartered Accountant, a member of the Institute of Chartered Accountants of Ontario, and is certified as a PMP (Project Manager Professional). Michael is a regular contributor to CAmagazine on IT related subjects, chaired the CICA's Technology conference, and has spoken at various IT conferences including the Financial Technology Show, BI / ERP Conference, CICA Computer Conference and Project World. He is also a part-time professor at Ryerson University and University of Toronto, providing instruction in Business Process Design, ERP Solutions, Configuring and Implementing ERP Apps, and Management Information Systems.

Pat Wade

Pat Wade

System Selection, Implementation Project Management

Pat provides software selection and implementation services at 180 Systems. Pat has helped entities in multiple sectors - corporations, professional services, not-for-profit and entrepreneurships, grow their organizations through the strategic implementation of software solutions, project management and management consulting.

Prior to 180 Systems, Pat was President of Equation Technologies which implemented hardware, networks and software to support their client’s financial and operational requirements. In order to provide more focused expertise to clients, Equation limited its products and service offering to packaged and custom ERP software applications – financial, supply chain, professional services, warehouse management, and human resources.

Pat’s firm grew to 25 employees and was recognized by the Accounting Technology magazine as one of the “Top 100 Pacesetters” in North America. Throughout the years, Pat and her team have delivered hundreds of successful implementations until she recently sold her company.

Cleo Chmielinski

Cleo Noxon BComm, CPA

System Selection, Implementation Project Management

Cleo has over 25 years of financial, management and consulting experience. Consulting experience includes performing business process and financial systems reviews, requirements analysis, system selection and contract CFO engagements for a wide variety of companies. Cleo obtained her CPA in 1988 with PriceWaterhouseCoopers.

After five years in public practice, she assumed progressively responsible financial management roles with mid-sized companies in the manufacturing, service and health care industries. Cleo was CFO for Canada's largest national home care service provider, with 35 locations and 6,000 employees from coast to coast. In this role, she was responsible for the financial and information technology aspects of the business. Cleo has a Bachelor of Commerce degree from the University of Toronto.

Lawrence M. Young

Lawrence M. Young B. Comp., Sc., C.Adm, CMC, I.S.P.

System Selection and Business Process Improvement, Management Consulting - Corporate Diagnostic, IT, Strategic and HR Consulting

Lawrence has been an information technologist and management consultant for over 30 years, and has helped hundreds of companies improve their bottom line by successfully deploying technology and embracing best-business practices.

Lawrence practices among a rare breed of professionals that are equally comfortable with business, human resource and technology issues and challenges. He has always understood the connection between tools, processes and people, and that bottom line improvement can only be maximized by addressing these three components concurrently.

Over the past three decades, Lawrence successfully developed a comprehensive and proven approach to identifying a company's true needs across multiple disciplines, including strategy, operations, human resources, technology and business processes. By performing a thorough Corporate Diagnostic, Lawrence is able to ensure that all key problems in a company are identified, analyzed, prioritized and solved in a lasting and cost-effective manner.

In 1975 Lawrence received his Bachelor of Computer Science degree cum laude, with a joint major in Business, from the Faculty of Engineering of Concordia University.

He also holds the international designations of Certified Management Consultant (CMC) and Chartered Administrator (C.Adm), and is recognized as an Information Systems Professional (I.S.P.) by the Canadian Information Processing Society.

From 1980 to 2003, Lawrence taught numerous courses at McGill University and Concordia University such as Information Systems Design, Systems Analysis & Modeling, and Information Systems Management.

From 1992 to 2004, Lawrence was co-founder and President of PYA Solutions Inc., a software and consulting firm that grew to four offices with more than 70 employees under his direction.

From 1987 to 1992, Lawrence was Senior Vice-President of the Consulting and Software division of an international firm of Chartered Accountants, and held responsibilities for both its Canadian and U.S. operations.

From 1975 to 1987, Lawrence was Vice-President and General Manager of Tyme Systems Ltd. /Varnet Corporation, with responsibilities for both the hardware and software divisions.

Jeff Zygouras

Jeff Zygouras MMPA, BA, CPA, CA

System Selection and Business Process Improvement

Jeff is a new recruit at 180 Systems and is learning the business. He is currently providing System Selection and Business Process Improvement services to our clients but his role will grow over the months and years ahead. He has an extensive finance background in both Public and Private enterprises. Jeff’s experience prior to joining 180 Systems includes responsibilities for financial reporting, planning and analysis in a growing Canadian public healthcare company, financial auditing and accounting as well as process auditing at a Big 4 accounting firm, and a variety of supply chain roles held with a large national Canadian retail chain. Jeff has been the TA for a MIS course at MMPA (Masters of Management and Professional Accounting) taught by Michael Burns for many years.

Esther Friedberg Karp

Esther Friedberg Karp MBA

Small Business Consulting

Esther is an is an associate of 180 Systems providing small business consulting services including management consulting, software training, documentation, technical writing, and testing. She is a Certified QuickBooks ProAdvisor in both Canada and the U.S., and has extensive experience with Simply Accounting. Esther has helped hundreds of companies in a wide variety of industries to streamline their administrative functions and lower their overall accounting and administrative costs. Esther offers online courses and is a regular contributing author to several publications on both sides of the Canada-U.S. border.

Esther earned her B.Sc. in Actuarial Science and Mathematics with High Distinction from the University of Toronto, and her M.B.A. in Marketing and Finance from York University.

Lisa Anderson

Lisa Anderson MBA

System Selection and Business Process Improvement

Lisa is an associate of 180 Systems with close to 20 years of experience across multiple industries and the entire scope of business processes. Lisa’s expertise includes supply chain management (planning, logistics, inventory, procurement), operations management, project management, information systems implementations, business process design, mergers and acquisitions, turnarounds, strategic and financial planning, and business restructuring.

Lisa has been a featured speaker at several supply chain industry conferences and has been quoted in Industry Week, ABC News and the Los Angeles Times. Lisa serves as President of the Inland Empire Chapter of APICS and as an Advisory Board Member for the development of an Advanced Supply Chain Certification program at California State University Fullerton’s Extended Education. Lisa is a professional member of the National Speakers Association (NSA) as well as the Society for Advancement in Consulting. She is Board approved in Supply Chain strategy by the Society for Advancement in Consulting (SAC) and is an APICS Certified Supply Chain Professional (CSCP). Lisa received her MBA with an emphasis in Finance from California State University at Fullerton and her BS in Business Administration with an emphasis in Operations Management from the University of North Carolina at Chapel Hill.