We had a really good experience in the selection process and was impressed with the methodology and their experience. 180 Systems provided an objective view to compare software solutions. Michael was really good, no nonsense, he pushed people that had to be pushed, asked the right questions.
On the implementation side, Alex was especially good, well-spoken and well-prepared, and he was highly regarded by our management team. He did a good job of managing prioritizing tasks, and keeping us on track when necessary.