Our People

Although we focus our services on leveraging technology to improve business processes and to help organizations achieve their objectives, we know that it’s the people that make the biggest difference and not the technology. Thankfully 180 Systems have the following people available to work with our clients.

Michael Burns MBA, CPA, CA, PMP, CITPBusiness Case, Business Process Review, System Selection, and Implementation Project Management

Michael Burns is both the founder and president of 180 Systems. Prior to 180 Systems, Michael was the partner in charge of the IT practice of a mid sized accounting firm in Toronto and was also the director of the Canadian mid-market consulting practice of a big four accounting firm.

Michael has provided consulting services to a wide variety of industries including financial, manufacturing, distribution, retail, professional services, real estate, health care, financial services and not-for-profit organizations. Michael has also developed software for many companies including Minicom Data Corporation (Financial and Real Estate), Eminex Corporation (Working Paper and Fixed Assets), and The Faculty of Management Studies at UofT (Student Administration).

Michael is a Chartered Accountant, a member of the Institute of Chartered Accountants of Ontario, and is certified as a PMP (Project Manager Professional). Michael is a regular contributor to CAmagazine on IT related subjects, chaired the CICA’s Technology conference, and has spoken at various IT conferences including the Financial Technology Show, BI / ERP Conference, CICA Computer Conference and Project World. He is also a part-time professor at Ryerson University and University of Toronto, providing instruction in Business Process Design, ERP Solutions, Configuring and Implementing ERP Apps, and Management Information Systems.



Pat Wade System Selection, Implementation Project Management

Pat Wade provides software selection and implementation services at 180 Systems. Pat has helped entities in multiple sectors – corporations, professional services, not-for-profit and entrepreneurships, grow their organizations through the strategic implementation of software solutions, project management and management consulting.

Prior to 180 Systems, Pat was President of Equation Technologies which implemented hardware, networks and software to support their client’s financial and operational requirements. In order to provide more focused expertise to clients, Equation limited its products and service offering to packaged and custom ERP software applications – financial, supply chain, professional services, warehouse management, and human resources.

Pat’s firm grew to 25 employees and was recognized by the Accounting Technology magazine as one of the “Top 100 Pacesetters” in North America. Throughout the years, Pat and her team have delivered hundreds of successful implementations until she recently sold her company.



Cleo Noxon BComm, CPASystem Selection, Implementation Project Management

Cleo began her journey with 180 Systems as a client in the early 2000’s and has been consulting with the firm for over 10 years.  Cleo has over 35 years’ experience in management and consulting for small and medium sized organizations in a variety of industries.  Since earning her CPA, CA designation with national consulting firm PwC in 1988, she has held progressively responsible management positions in several organizations, including a six year tenure as CFO of Canada’s largest homecare provider, Bayshore Healthcare, with 35 locations and 5,000 employees at the time.  In her management roles, she has had responsibility for overseeing strategy, finance, information technology, and many aspects of human resources including compensation, performance management, compliance, and litigation.

Cleo is certified by the HRPA as a Workplace Complaint Investigator and conducts investigations on a third party, independent basis.  Since 2018, she has volunteered as a Director on the Board of Trustees of the Collingwood General and Marine Hospital, where she is currently Treasurer.  She chairs the Resource Committee, responsible for oversight of Finance, IT and Capital, and sits on the People and Compensation Committee, Foundation Administration and Finance Committee, and Regional IT Board/CEO Advisory Group.



Laura Vaughan MMPA, BA, CPA, CASystem Selection and Business Process Improvement

Laura brings 12 years of business leadership experience into the realm of software selection consulting with 180 Systems. With 5 years of public practice experience and a variety of senior leadership roles from General Manager to COO and President, Laura has developed hands on experience in financial management, business process design, restructuring, strategy development, team leadership, and change management.

Prior to 180 Systems, Laura spent 3 years leading a high growth consumer products manufacturing business, 7 years as President in a mid-sized building materials manufacturing and distribution business and 6 years in professional services with a Big 4 accounting firm and a full-service law firm. Laura has an undergraduate degree in Music Performance from the University of Western Ontario, combined with a Masters in Management and Professional Accounting from the University of Toronto. She obtained her CPA in 2001 with PriceWaterhouseCoopers.



Navaid Khan

Navaid offers broad-based 20 years of business experience in reengineering front & back-end processes and delivering required efficiencies. Navaid has in-depth knowledge & experience of procurement, supply chain, warehouse, accounts receivable/payables, and credit & collections ERP modules. He has a proven track record of streamlining and improving organizational financial performance through conceptualizing & successfully implementing business transformation strategic initiatives in Canada, United States and in Europe. Navaid is an MBA in Finance, CCP from Credit Institute of Canada and CMA from Australia.

Alex Miles MBA, BEng, BA

Alex Miles is an MBA with 4 years of experience in Advisory Consulting, ERP Implementation, Emerging Technologies, and Change Management. He has a passion for solving business problems with technology and has worked with companies across Canada, within the United States, and in Europe leading and supporting their digital transformations. In addition to his MBA, Alex also has a B.Eng. in Materials Engineering specializing in nanomaterials and a B.A. in Economics all from McMaster University.



Gord Hertzman MBA

Gordon has extensive expertise in the design, development and implementation of technology solutions based on 25 years of service across a wide variety of industries. His expertise includes custom software development and business intelligence. Gordon has joined 180 Systems to assist in software selection projects because of his attention to detail, understanding of systems and knowledge of industry.