Our People

Although we focus our services on leveraging technology to improve business processes and to help organizations achieve their objectives, we know that it’s the people that make the biggest difference and not the technology. Thankfully 180 Systems have the following people available to work with our clients.

mBurns
Michael Burns MBA, CPA, CA, PMP, CITPBusiness Case, Business Process Review, System Selection, and Implementation Project Management

Michael Burns is both the founder and president of 180 Systems. Prior to 180 Systems, Michael was the partner in charge of the IT practice of a mid sized accounting firm in Toronto and was also the director of the Canadian mid-market consulting practice of a big four accounting firm.

Michael has provided consulting services to a wide variety of industries including financial, manufacturing, distribution, retail, professional services, real estate, health care, financial services and not-for-profit organizations. Michael has also developed software for many companies including Minicom Data Corporation (Financial and Real Estate), Eminex Corporation (Working Paper and Fixed Assets), and The Faculty of Management Studies at UofT (Student Administration).

Michael is a Chartered Accountant, a member of the Institute of Chartered Accountants of Ontario, and is certified as a PMP (Project Manager Professional). Michael is a regular contributor to CAmagazine on IT related subjects, chaired the CICA’s Technology conference, and has spoken at various IT conferences including the Financial Technology Show, BI / ERP Conference, CICA Computer Conference and Project World. He is also a part-time professor at Ryerson University and University of Toronto, providing instruction in Business Process Design, ERP Solutions, Configuring and Implementing ERP Apps, and Management Information Systems.

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Navaid Khan

Navaid offers broad-based 20 years of business experience in reengineering front & back-end processes and delivering required efficiencies. Navaid has in-depth knowledge & experience of procurement, supply chain, warehouse, accounts receivable/payables, and credit & collections ERP modules. He has a proven track record of streamlining and improving organizational financial performance through conceptualizing & successfully implementing business transformation strategic initiatives in Canada, United States and in Europe. Navaid is an MBA in Finance, CCP from Credit Institute of Canada and CMA from Australia.

Alex Miles MBA, BEng, BA

Alex Miles is an MBA with 4 years of experience in Advisory Consulting, ERP Implementation, Emerging Technologies, and Change Management. He has a passion for solving business problems with technology and has worked with companies across Canada, within the United States, and in Europe leading and supporting their digital transformations. In addition to his MBA, Alex also has a B.Eng. in Materials Engineering specializing in nanomaterials and a B.A. in Economics all from McMaster University.

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Gord Hertzman MBA

Gordon has extensive expertise in the design, development and implementation of technology solutions based on 25 years of service across a wide variety of industries. His expertise includes custom software development and business intelligence. Gordon has joined 180 Systems to assist in software selection projects because of his attention to detail, understanding of systems and knowledge of industry.

Kerry Singer
Kerry Singer Project Manager (PMP), Six Sigma Yellow Belt, and Scrum Master (SMC), BA EconomicsProject Management

Kerry Singer is a PMP Certified IT Project Manager with over 10 years’ experience servicing clients across marketing, sales, consumer services, entertainment, retail, publishing, advertising, financial services, manufacturing, and the not-for-profit sector. He has Led ERP Transformational Projects (from strategy to sustainment) at Loblaw, YMCA Canada, Toronto Research Chemicals, and The Salvation Army of Canada & Bermuda that drove revenue growth and business rationalization.

Gabriele Maussner-Schouten MBA, PMP, BCAP

Gabriele’s expertise managing large projects for both private and public-sector organizations ranges from mission-critical ERP implementations to providing leadership for major special events and support for enterprise-wide communication strategies. She also has taught strategic supply chain management at Centennial College and Humber College in Toronto. Gabriele is an award-winning speaker and loves to share her thoughts on project management as they apply in our professional and personal worlds.

Gabriele holds an MBA from Dalhousie University and a business degree from Technische Hochschule Nürnberg Georg Simon Ohm in Germany. She received her PMP certification in 2005 and is Six Sigma Green Belt Certified (SSGBC)™ from York University. She is a registered Coach Practitioner and a member of the International Coaching Federation. She is fluently bilingual in English and German.