August 2010 from ProjectTimes – “Business process improvement initiatives are frequently key projects within an organization, regardless of the size of the organization or, frankly, the size of the business process improvement initiative. Even if a business process improvement initiative is targeted at an individual department, the impact of the change will be organization-wide. By ensuring that the initiative is managed as a strategic project, there are increased opportunities for success…”
180 View – The article provides recommended steps for the project, metrics to consider as well as a case study. The information might be of some assistance for organizations planning a business process improvement project. But I think the main point is that project management methodology can and should be applied to business process improvement projects.
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