You’ve probably heard horror stories about system implementations – especially ERP implementation. Selecting the right system is no guarantee of success. A well-designed ERP implementation plan – combined with discipline, engagement, and realism—can dramatically improve your odds. Here’s what to consider: 1. Business Case Foundation Don’t forget what you should have known during the system selection process. You should have already identified your Critical Success Factors (CSFs) – those things you must do well in order for the ERP implementation to succeed. As well, you should also have defined measurements of success. Before starting any project, you should know how […]
There are so many ERP systems from which to choose, many of which are not well known. The lesser-known ERP systems are often designed for a specific industry. The question is which systems should you include in your ERP system selection project. But first, we need to identify the types of ERP systems based on company size (tier) and by target market. ERP Types There’s no point in considering ERP systems from Tier 1 for small companies. However, the Tier 1 vendors like SAP and Oracle will say that their software is applicable not just for Tier 1 but […]
You naturally want to minimize risks and avoid cost overruns before signing a long-term contract for a new ERP system or any new system. Your prospective vendor also wants to minimize risk but is usually not able to do more than give an implementation estimate based on assumptions about scope, roles, and responsibilities. These assumptions could be fairly accurate, but could also be way off, which could lead to surprises and costly change orders. Neither you nor the vendor wants this to happen. For the vendor, you could turn into an unhappy client who cannot be referenced, or even worse, […]
ERP Selection Criteria In our ERP comparison, we compare the leading systems by these ERP selection criteria: Application Tier Industry Number of customers Underlying technology Customization Multiple companies Multiple currencies Mobility Reporting Dashboards Analytics The data for this ERP comparison is provided by the vendors. While we strive for accuracy, it is not feasible to validate all the information. Vendors are incentivized to provide honest and accurate data, as their credibility is at stake if any representations are found to be false or misleading. You can also see our complete list of ERP systems and their implementers in our ERP […]
ERP optimization is the process of improving your existing system’s performance — through business process changes, vendor configuration, automation, or business intelligence — without replacing it. In most cases, it is faster, cheaper, and lower risk than selecting and implementing a new system. What happens when your ERP system is causing you grief? What do you do about: All the excel spreadsheets you have in place to compensate for system deficiencies, Not getting the reports you need, Constant complaints from the users, Poor performance, and Multiple versions of the truth? You don’t want to replace your ERP system unless you […]
An ERP software selection methodology is the structured process a company follows to evaluate, compare, and choose the right ERP system — from defining requirements through contract negotiation. Done correctly, it reduces implementation risk, controls costs, and ensures the selected system actually fits how your business operates. This is a ERP software selection process that you are probably dreading, but it’s also an opportunity to improve business process and get your team energized on a new system. The following is a brief description of our methodology. If you’re looking for a step-by-step ERP software selection methodology backed by years […]
Implementation is all about people Many organizations think they just need to find an ERP system with a good fit, and they are off to the races. But they really need is the right people at the right time, and ERP project manager is crucial for a success ERP implementation. The full article is available at CAmagazine by hyperlink from the heading. Right People at the Right Time It should be no surprise that all projects depend on people not only outside, but also inside, the organization. Nevertheless, many organizations think they just need to find a system with […]
ERP Implementation Cost: How Much Does an ERP Software Cost? When considering the total ERP software cost, it’s not just license fees and implementation costs that you need to consider. There are also annual increases, internal, support, infrastructure, and unexpected costs (contingency). These costs form the foundation of the ERP Total Cost of Ownership, which must be evaluated before selecting a system. These ERP software costs will depend on the size and complexity of your company which can be segregated into 3 tiers: 1. Tier One ERP / Enterprise Company Revenues > $250M Employees > 500 Annual license fees > […]
What is Customer Relationship Management (CRM)? Customer Relationship Management (CRM) is a comprehensive approach to managing a company’s interactions and relationships with current and potential customers. It involves the use of systems and software designed to organize, automate, and synchronize sales, marketing, customer service, and technical support. At its core, CRM software helps businesses understand their customers better, improve communication, and drive growth. CRM systems and software are essential tools for businesses aiming to streamline interactions with customers, improve sales, and enhance customer service. Implementing a CRM system involves several steps, including selecting the right software, planning the implementation process, […]
Choosing an enterprise resource planning (ERP) software is one of the most important decisions a business can make. However, there are so many ERP software from which to choose, many of which are not well known. The lesser-known ERP software are often designed for a specific industry. The question is which systems should you include in your ERP software selection project. A critical step is to carefully select an ERP vendor that aligns with your business needs and industry requirements. Effective ERP vendor selection ensures that the chosen system not only fits your operational needs but also scales with your […]
