We found Michael very detailed and in a nice way a “pain in the ass”, he kept on building on the requirements more and more, willing to extract more at times for clarification. Challenges he had, the transportation industry has very limited opportunities for product selection. He could filter the vendors well through his methodology. His approach to get to a smaller pool was a definite benefit, not only me but our IT Department accepted his approach. That’s an accomplishment in our world, since our mother company has a lot of project experience, but his methodology was embraced and will be used in the future.