The rubber hits the road when you implement an ERP system. You need to be ready for it, which requires you to define the roles and responsibilities for the project and assign people to each role. It is best to use your own people for all roles with the possible exception of the project manager. Many organizations don’t have the internal project management expertise, or their resources are not available. Therefore, it makes sense to bring in an expert who has been there and done it before to help you mitigate the risks and guide you to a successful implementation. […]