Many companies avoid an ERP upgrade like they would a plague especially if it involved redoing any customizations, which could break on the upgrade and will require retesting. But unfortunately, there will come a time when you have no choice when the vendor no longer supports your version of the software. What do you do? One option would be to replace the existing system, but that’s drastic and would only be justified if: The vendor is not investing in the software and you’re not able to take advantage of newer technology such as a web interface, multi-tenant architecture and AI. […]