You naturally want to minimize risks and avoid cost overruns before signing a long-term contract for a new ERP system. Your prospective vendor also wants to minimize risk, but is usually not able to do more than give an implementation estimate based ...
Reference Checks
A Reference Check is a must for any software selection. It's easy to do and you could be very surprised at the results Why You may think that there’s no point in doing a reference call as the references are coming from the vendor. You’re pro...
Business Process Improvement (BPI)
In the past, BPI was called Business Process Re-engineering (BPR), which many people think is a euphemism for layoffs. BPR was also supposed to involve radical change. Today, you hear less about BPR and more about BPI because BPR has bad connotations...
Change Management
Change management is critical to the success of any project and especially to the implementation of a new system. Are employees resistant to change? There is a widely held view that employees are inherently resistant to change. I disagree. Employ...
System Implementation
You have probably heard horror stories about system implementations, especially related to ERP (Enterprise Resource Planning). Selecting the right system is no guarantee of a successful implementation. Consider doing the following: Business Case ...
Business Case
The problem with busines cases are usually not the calculations but in the underlying assumptions. There is also the lack of independence factor that will find a way to make the models and statistics work in a favourable way. What is included in ...