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We have been doing selection projects for 20 years and have fine-tuned the methodology over the years to be as efficient and effective as possible. But that was before Claude. We have now changed how we do it, not what we do. Improvements include: Maintain a requirements library across multiple industries. In the past, when working in Excel for a specific client, we did not concern ourselves whether another RFP contained a similar or the same requirement. Now, we need to merge these requirements and group them logically or the requirements library will become too big and cumbersome to find […]

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Andrew Coyne wrote an article in the Globe & Mail on February 12 entitled “The AI job apocalypse is coming. Or is it?” He acknowledges there will be layoffs but there will also be productivity gains, which has historically been a driving force in a growing economy. “AI’s technological advances may not cost workers their jobs, but enhance them, allowing each to produce more with the same effort.” I think they will also be able to focus on more value-added services, which could lead to new business and a growing company. It’s too early to know what will happen for […]

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180 Systems is having our best year with revenue growth of about 40% over last year. It’s ironic that we are growing so quickly now, when as some of you know, I have been doing this kind of work for a very long time. In fact, most of my colleagues, friends and even my spouse retired years ago. The reasons for growth have a lot to do with my partner, Alex Miles, who is young, smart and ambitious. We have also hired a great team – there are 8 of us now and hopefully you will have the opportunity to work […]

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Field service looks simple from a distance. A customer calls, a technician arrives, the problem gets fixed, and everyone moves on with their day. In reality, it resembles a Rembrandt painting. What appears calm from across the room reveals far more depth and tension when you step closer. The surface may look tidy, but the truth lives in the low light. The most common field service problems rarely burst in like a spotlight. They behave more like the shadows Caravaggio and Da Vinci loved to paint, subtle and creeping in from the edges. They hide in small inefficiencies and only […]

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Some consultants will identify the top 10 ERP systems or just consider them in software selection projects. These systems have the largest customer base and typically have: Modern user interfaces Invested large sums in R&D to take advantage of new technology like AI. Invested large sums in security. But should you also consider lesser-known systems that cater to a specific industry? Advantages of Lesser-Known ERP Systems They are usually industry specific and also include business processes optimized for the industry and industry experts to implement the system. Licensing and implementation are usually less expensive. They are often less difficult to […]

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