I hope all is well with you and your family. Like everyone else, I look forward to the day when we can resume our lives, which we took for granted before Covid. Let’s stay positive about our future, and not despair or let “the old man in” as shown in a video starring Clint Eastwood or be despondent when there is sunshine ahead per the Jive Five Aces. Just click on the image below to see the videos. […]
BENCHMARKING: Get the Gain
April 2008 from the Supply Chain Management Review – “…Another important reality is that benchmarking brings a necessary level of objectivity to performance evaluation. The subjective notion that “We think we’re pretty good” isn’t really good enough. That was the trap we fell into at Compaq when it came to order cycle time until the benchmarking told us otherwise. The reality is that self-opinion doesn’t truly matter to customers, who are comparing you against other suppliers… The biggest hurdle to benchmarking is coming up with standard ways to compare one company’s operations with another’s in order to make “like-for-like” comparisons…” […]