Michael Burns’ services opened our eyes to diversity of features available in modern ERP systems. His guidance and assistance was significant in all steps of the process from structuring our requirements in generic terms to sorting through the large number of variables to choosing an appropriate supplier. […]
I thought Michael’s work was very thorough, it was not only detail oriented but also kept the initial goals and needs in mind throughout. Michael’s knowledge base was way beyond ours, and it was well worth the investment for this kind of project. Pat was great, also very thorough, and having come from a background of implementation she helped us meet the key milestones, and kept us on track. Her knowledge of what companies need in terms of systems was crucial, and we wouldn’t be in the same spot today if she wasn’t on board. Overall the cost of their […]
I enjoyed working with Michael, he was very calm, thorough and knowledgeable, and we needed the assistance. Before we engaged Michael, we had two vendors come in, and of course they both say they can do everything. I looked at the boss and said “Where do we go from here?”. I had heard Michael speak at a conference and Michael is a CA like me. It was good to find a resource we could use to help us, since we did not have the expertise in house. It was a good choice, Michael helped interview all the people, put all […]
I can’t thank you enough for the excellent professional advice and guidance you have provided us throughout the process. Your thorough analysis of our current practices and RFP package far exceeded our expectations and taught us a fantastic project management methodology. […]
I really enjoy working with Michael, he’s done a great job for us, really helpful. We needed his expertise to go through the selection process. Pat has also been great so far, though it’s early on in the process. She is currently providing critical strategic advice along way, which is very helpful. […]
I have great pleasure in writing to thank you for your assistance on Westbrook’s journey through the ERP selection process. Your structured methodology of a business process review, Request for Proposal and the detailed vendor analysis helped us immensely; with your help we obtained deep granularity on our requirements and clarity on the various ERP systems and available options for our business. Personally, I learned a lot and I am glad you made me go through the structured process to review the ERP vendors and their offerings. […]
We needed someone who would be objective and not just sell us a solution. We also needed someone with a strong technical understanding, as well as expertise in our industry – apparel manufacturing and distribution. We engaged Michael Burns who far exceeded our expectations. I hold him in the highest regard, as he was always focused on the best solution for our company. I would highly recommend his company, 180 Systems, if you are thinking about changing your existing system. […]
We were all quite impressed with the completeness of the process in a compact way. The methodology was great. I have been through these before, and sometimes this type of process is quite extended, and results might take a lot longer than the approach by 180 Systems that gets to the heart of the matter in a shorter time frame. Their approach includes meeting with the people in the major functions of the organization with pointed questions, and highlights the important issues, not the minor things that do not affect the decision. With 180 System’s help we were able to […]
Michael was able to take what our people were saying and boil it down to exactly what was needed and how the system needed to work. We sent that out to eight or nine vendors, and when they responded, he was able to rate them on a scale of one to ten in terms of meeting our requirements, and also what customization would be required. These are all things he has done over and over again, but for us the process was perfect. He doesn’t operate from a certain bias, he tries to steer you. So he did a wonderful […]
180 Systems’ strong knowledge of business processes and the structured approach to ERP evaluation and selection were essential to our ERP selection process. The systematic approach really helped us to focus on those solutions that best satisfied our key requirements, met our budget requirements and provided the implementation expertise and ongoing support we were looking for. […]