I really enjoy working with Michael, he’s done a great job for us, really helpful. We needed his expertise to go through the selection process. Pat has also been great so far, though it’s early on in the process. She is currently providing critical strategic advice along way, which is very helpful. […]
I have great pleasure in writing to thank you for your assistance on Westbrook’s journey through the ERP selection process. Your structured methodology of a business process review, Request for Proposal and the detailed vendor analysis helped us immensely; with your help we obtained deep granularity on our requirements and clarity on the various ERP systems and available options for our business. Personally, I learned a lot and I am glad you made me go through the structured process to review the ERP vendors and their offerings. […]
We needed someone who would be objective and not just sell us a solution. We also needed someone with a strong technical understanding, as well as expertise in our industry – apparel manufacturing and distribution. We engaged Michael Burns who far exceeded our expectations. I hold him in the highest regard, as he was always focused on the best solution for our company. I would highly recommend his company, 180 Systems, if you are thinking about changing your existing system. […]
We were all quite impressed with the completeness of the process in a compact way. The methodology was great. I have been through these before, and sometimes this type of process is quite extended, and results might take a lot longer than the approach by 180 Systems that gets to the heart of the matter in a shorter time frame. Their approach includes meeting with the people in the major functions of the organization with pointed questions, and highlights the important issues, not the minor things that do not affect the decision. With 180 System’s help we were able to […]
Michael was able to take what our people were saying and boil it down to exactly what was needed and how the system needed to work. We sent that out to eight or nine vendors, and when they responded, he was able to rate them on a scale of one to ten in terms of meeting our requirements, and also what customization would be required. These are all things he has done over and over again, but for us the process was perfect. He doesn’t operate from a certain bias, he tries to steer you. So he did a wonderful […]
180 Systems’ strong knowledge of business processes and the structured approach to ERP evaluation and selection were essential to our ERP selection process. The systematic approach really helped us to focus on those solutions that best satisfied our key requirements, met our budget requirements and provided the implementation expertise and ongoing support we were looking for. […]
Michael has been a great help, very resourceful and knowledgeable. We were able to get his assistance with planning and searching for a new ERP system. I would highly recommend him to anyone looking for a new system. He knew about various solutions out there, and was always available and there for us. Michael will help us with the implementation as well, and is currently advising us on an ROI study and client references as well. It’s great to have a third party to provide feedback and advice, to make sure we are not forgetting anything or making mistakes. […]
Selecting a new system is a very complicated task, not something you do every day, so it is great to have an expert working with you who is acting in your interest. 180 Systems has a good process and know certain questions to ask the vendor. 180 Systems is not working for them, and that is what you want. They is not going to make your selection for you, but they set you up with the right tools to make the decision. 180 Systems handled it well, had a good format, focused on the bigger things as well as the […]
Michael was very articulate, right to the point, knew his stuff, and provided a very good layout of what are the key steps an organization must go through. He explained terms related to technology, and the price was also right. Michael has a very good tool that pulls information together so that has been quite helpful. […]
180 Systems knows what they are doing and understands the needs and requirements of their clients. They did a thorough assessment to get an understanding of our business, I like that part. They came up with options and solutions, and based on all the pros and cons let us decide what course of action is to be taken. I would say they are thorough, diligent and understands the needs of our organization. […]