I thought Michael’s work was very thorough, it was not only detail oriented but also kept the initial goals and needs in mind throughout. Michael’s knowledge base was way beyond ours, and it was well worth the investment for this kind of project. Pat was great, also very thorough, and having come from a background of implementation she helped us meet the key milestones, and kept us on track. Her knowledge of what companies need in terms of systems was crucial, and we wouldn’t be in the same spot today if she wasn’t on board. Overall the cost of their services were some of the best consultant-based service investments that we have made as a company.