Your vendor no longer supports your system software or its underlying infrastructure or platform
Your software needs to be migrated to the cloud to support your remote workforce
General maintenance to stay current with your existing technology and gain access to new features and functionality in the upgraded version that can help automate your business processes
Dated user interfaces and user experience is creating employee frustration
What Should Be Included in an Upgrade?
Improved security features to protect against emerging threats.
New functionalities to streamline business processes and increased productivity.
Modern interfaces to enhance user experience.
Better integration capabilities with other modern systems and technologies.
Customizations and configurations to ensuring old system customizations are preserved and re-implemented effectively.
An upgrade can be a challenging project and requires project management to be successful
Your PM for the initial implementation is no longer available
Your vendor does not offer these services or has proven not to be good at it
We have developed a tailored implementation process for ERP upgrades
180 Methodology
Stage 1: Planning & Inititation
Define key project objectives & scope
Identify project roles and responsibilities
Build the initial Project Plan with timeline based on capacity constraints from client/vendor(s)
Build the financial tracker to track budget vs. actuals
Complete project kick off with core team
Stage 2: Training & Testing Prep
Weekly status calls begin
Development of User Acceptance Testing (UAT) Script
Pilot Environment set up with upgraded software version including any client specific configurations and customization
Stage 3: Training and Tesing
Build the Training Matrix for any new features or functionality as part of upgrade
User Acceptance Testing kickoff
Complete Training & Testing
Issues logging and resolution with goal of 100% pass on critical test cases and 90% on non-critical
Stage 4: GoLive Prep and GoLive
Build Readiness Assessment & Cutover plan including Go-Live checklist
Complete Readiness Assessment with 100% score
Complete Cutover and GoLive
Complete hypercare period with daily check-ins during Go-Live week
Contact us today to learn more about how our ERP Upgrade Services can help your business achieve its goals. Our team is ready to assist you with all your ERP upgrade needs.
