Technology Roadmap

Technology plays a significant role in improving the effectiveness and efficiency of business process as well as enhancing innovation.


The objective of the technology roadmap is to chart a course for organizations to better leverage technology that is aligned with corporate objectives and is justified based on a business case.


  1. Critical Success Factors(CSFs) - Identify what an organization must do well in order to be successful.
  2. Key Performance Indicators (KPIs) - Identify KPIs that measure attainment of CSFs with current KPI and future KPI based on investment in technology.
  3. Business Process Review - Document AS-IS business process which includes steps in the process, problems, impact, reason for problems (business process, system, people, or technical) and requirements to fix the problems based on best practice.
  4. SWOT Analysis - Identify the strengths, weaknesses, opportunities and threats related to the existing technology platform.
  5. Vendor Analysis - Issue Request for Information to obtain the approximate costs of investment in new technology.
  6. Business Case - Prepare ROI based on Net Present Value of 5 year cash flow of benefits and costs. Benefits are based on eliminating problems with current processes as well as changing technology based on SWOT analysis.