We are independent consultants assisting organizations in business process improvement and system selection. We have extensive ERP system selection experience as well as with Business Intelligence, CRM and Supply Chain Management. Our services also include business case development, project management and ERP expert witness testimony. Our website contains many free online tools, research, articles and news that you should find useful.
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Business Process Benchmarks
Compare yourself to peers across 15 business processes with respect to efficiency, timeliness, quality and cost -
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News & Views
Each month we issue our view on the most interesting articles and news about technology for business
Testimonials
- "We needed someone who would be objective and not just sell us a solution. We also needed someone with a strong technical understanding, as well as expertise in our industry - apparel manufacturing and distribution. We engaged Michael Burns who far exceeded our expectations. I hold him in the highest regard, as he was always focused on the best solution for our company. I would highly recommend his company, 180 Systems, if you are thinking about changing your existing system"Ralph Goldfinger, President
- "Michael understands what we do at Zebrano very well. We have worked with him several times over the years. We needed to automate accounting processes, and started a year ago. We looked at various options, already programmed or custom. We hired Michael to define our needs and use them to develop an RFP to present to the vendors. He was on all the calls with suppliers. Michael was quite tough on the vendors which we liked. In the end we went with a custom solution. Michael paired the programmer with a database programmer who was excellent. We were able to keep our existing system and convert all the data. We're using it and it's working really well. Michael put us together with the right people.Wendy Davis, President & CEO
- "We did an extensive search for the appropriate expert consultant for a litigation on a systems related issue. Michael's qualifications and background fit our requirements. Michael always dealt with us in a professional way. Michael provided two reports commenting on the system that was put into place in the matter under litigation. We enjoyed working with him both on the phone and in person."Robert A. Hodgins, Partner
- "Michael helped us to do a Gap Analysis in 2002 and a Process Review with review of some System alternatives in 2007. He is an extremely strong professional to work with, I only have good things to say. Michael is extremely knowledgeable, especially in ERP systems, and really knows about Business Process as well."Prem Rooplal, Manager of Accounting
- "Michael has led us from the very beginning in compiling a detailed RFI document right through the end of picking a vendor. His strong technical background in the IT industry has made the selection process so much more effective and easier for me. He is highly organized with his work and always has his answers at the finger tips. I want to thank Michael for all the efforts he has put in this last few months. I really appreciate it."Francis Liu, Vice President of Operations and Finance
- "At the time I was with ICOM, and Michael was engaged to help us with a System Selection project, first in 2006, and a second round in 2007. For us it was the most cost effective way to do the work. We looked at several people who could help with RFP generation, but they didn't have the business contacts or understanding, so their RFPs were more boilerplate. Michael understands our business processes, and also is familiar with many of the vendors, so he identifies what is standard with all the vendors, and focuses on what is special about our company. He matches that to the vendors to ask the right questions and simplifies the process to identify our unique requirements. This is the real value add."John Pavkovic, (formerly) Senior Manager, Information Technology
- "Lawrence was very helpful and knowledgeable. He spent significant time on site with us and brought experience we didn't have in house. He had specific expertise in "grilling" the vendors and ensuring we received appropriate documents, seeing the process through, clarifying information and making sure proposed vendors were providing what was needed to make our decision. We have a fairly small head office, and so we needed someone with his background, someone who had been through the process before. It was a useful expenditure."Stuart Craven, Chief Financial Officer
- "Michael has been a great help, very resourceful and knowledgeable. We were able to get his assistance with planning and searching for a new ERP system. I would highly recommend him to anyone looking for a new system. He knew about various solutions out there, and was always available and there for us. Michael will help us with the implementation as well, and is currently advising us on an ROI study and client references as well. It's great to have a third party to provide feedback and advice, to make sure we are not forgetting anything or making mistakes."Rosemin Remtulla, Accounting Manager
- "Michael was able to take what our people were saying and boil it down to exactly what was needed and how the system needed to work. We sent that out to eight or nine vendors, and when they responded, he was able to rate them on a scale of one to ten in terms of meeting our requirements, and also what customization would be required. These are all things he has done over and over again, but for us the process was perfect. He doesn't operate from a certain bias, he tries to steer you. So he did a wonderful job"Paul Santin, VP Finance & Administration
- "I would like to take a moment to thank you for the very professional way that you handled this assignment. You proved to be an experienced and expert advisor as you led us in the selection of our new accounting system. I am very pleased with the process that you took us through and with the choice that we made. I am looking forward to what looks to be a straightforward implementation of OpenAir system and want to wish you good luck with your future endeavours. Please feel free to use us as a reference; I would not hesitate to give you an excellent one. Thanks again for your help, Jacob"Dr. Jacob Shapiro, President
How We Do IT
We do not sell or implement any product or accept any compensation from vendors or Value Added Resellers for our advice or services. Our advice is based on extensive knowledge of what is available and what is required across a wide range of industries including manufacturing, financial, distribution, retail, professional services, real estate, public sector, health care and not-for-profit organizations.
Benefits
Benefits to working with 180 Systems include:
- Successful projects
- Save time and money
- Reduce the risks
- Negotiate better contractual terms
Costs
At 180 Systems, we're committed to on-time and on-budget projects. Unless you request additional services, there are no extra costs and we absorb the risks associated with overruns on our services. Our fees will be very competitive as we are not a large consulting firm that needs to cover the high costs of overhead and partner remuneration.