Michael had very good insights on our process and provided management with an independent voice and organizational help on meeting deadlines and that was very helpful. I also think his reports were done very well. They were very thorough, even though it was a difficult time with Hurricane Irma. Conditions made it really hard but he still did a great job. It was very valuable that he and I were able to talk on the side, as I was mulling over ideas of delaying some of the implementation at the time and he agreed with my take. I was afraid that it would be too much for the team to manage, and having Michael there on the side really helped. It turned out to be a good decision.
