How to negotiate software contracts

January 2011 from CAmagazine and written by Michael Burns – “A major acquisition such as an ERP system should be considered a lifetime investment. It’s not just a software purchase; it’s a contract that includes maintenance fees, which will exceed the cost of the software in four to five years. A good dose of due diligence is in order — not only in testing the software and assessing the vendor, but also in reading the contract… ”