Selecting a new system is a very complicated task, not something you do every day, so it is great to have an expert working with you who is acting in your interest. 180 Systems has a good process and know certain questions to ask the vendor. 180 Systems is not working for them, and that is what you want. They is not going to make your selection for you, but they set you up with the right tools to make the decision. 180 Systems handled it well, had a good format, focused on the bigger things as well as the […]
Michael was very articulate, right to the point, knew his stuff, and provided a very good layout of what are the key steps an organization must go through. He explained terms related to technology, and the price was also right. Michael has a very good tool that pulls information together so that has been quite helpful. […]
180 Systems knows what they are doing and understands the needs and requirements of their clients. They did a thorough assessment to get an understanding of our business, I like that part. They came up with options and solutions, and based on all the pros and cons let us decide what course of action is to be taken. I would say they are thorough, diligent and understands the needs of our organization. […]
It was a pleasure working with 180 Systems. I am very satisfied overall with the work. If I have anything else of this kind I would definitely contact them first without any hesitation. During the process they gained an understanding of our systems, what the expectations are and what the software provider is supposed to deliver. 180 Systems can also be a valuable resource during implementation providing high level support of project management. […]
180 Systems is very thorough and gets down to the nuts and bolts of the business to get a thorough understanding of what our user requirements are and understanding of process flows. They ask a lot of good questions about why things are done a certain way and are very good at probing users to discover their issues and formulate requirements that a new system needs to address. 180 Systems gets people relaxed and engaged quickly, focuses on the issues and keeps things moving along. For companies that don’t have someone on board that has ERP selection experience, 180 Systems […]
180 Systems is very professional, very competent, and we have nothing but great things to say. In fact if anything, I remember Michael suggesting using Pat for implementation support during the system selection phase. We eventually did follow his recommendation, and perhaps should have listened to Michael a little more from the early days. We were doing our own implementation, then we encountered methodology problems, and we felt we were losing it a little. Michael reminded me that Pat was available, so Pat came on board to do a health check, interview team members, provide documentation, and give executives a […]
Working with Michael was fine, great, worked for me. He was methodical with how he went about the project. There were lots of people on the internal team, and he was able to get input from the key people. He also worked well with the vendors and provided us with good materials on the various products so we could evaluate them. He had a point system for rating the suitability of the systems which allowed us to narrow the choices and focus the team on those concepts. […]
At the time, Railtech was looking to replace their existing system, and didn’t have the expertise internally. We did some research, but were not making much progress. We asked our auditors for advice, but felt they were trying to fit them into the systems they already knew. Then I saw Michael mentioned in the CA Magazine, an independent consultant who knew the industry, so we decided to start a dialogue. We were looking for someone independent, who had knowledge of the different systems available, and that’s what we got with Michael. In terms of Michael’s approach, our group found him […]
We were very impressed with Michael and the work done by 180 Systems. We looked to an outside source to assist us with the system selection process as we did not have much experience with this in house. Michael is very knowledgeable in the field, and his multi-faceted approach to the RFP process is well thought out. Services were provided in an objective, professional manner. In addition, the consulting fees were reasonable. I would unequivocally recommend the services of 180 Systems. […]
Lawrence did exactly what we wanted to have done. We needed someone else to sort through all the systems, and find out which were the best for us. Though we knew the top three, through the work of 180 Systems we decided to select a different system at a much lower cost than one of the top three. Some of us had some experience dealing with evaluating systems but we were too busy to focus, so Lawrence took that “bull by the horns” and ran with it. He took a very disciplined approach to the process and handled all the […]
